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Professional Approach

From Drawing to Delivery, we’ll be there for you.

 

We provide more than just a trade discount to our interior designers, architects, landscape designers, commercial developers, and hospitality industry customers. Our goal is to support you in providing exceptional service to your clients. We make your efforts easier by being responsive to your requests for drawings, quotes, solutions, and invoicing. Collaboration is a key to our approach and we anticipate several passes through the design process to ensure that you get what you want.

 

Once an order has been placed, the build process is closely managed to ensure that the expected time frame is accomplished and quality is maximized for your project. Communication during the process is of the utmost importance - reaching out to you for clarifications, updating you often with project status and providing opportunities for changes.

Collaborative Process

1

Review

Browse our catalog and begin with one of our tailorable products or one of your desired design inspirations.

 
2

Contact Us

We invite you to visit us at our Workhop/Studio or

CALL 512.905.5698 or

email Austin Customer Service

 
3

Collaborate

Working together on the specifications of size, materials, and budget/cost options of your items.

 
4

Drawings and Photos

We provide drawn designs, and revisions, along with pricing quotes.

 
5

Build

After the order has been placed, we’ll schedule the creation of your pieces and keep you informed throughout the process.

 
6

Approval and Delivery

It’s not ready until you say that it is. You’ll approve the pieces in our showroom and then we’ll arrange to safely deliver them.